CVS Website and App Users Have Until Nov. 16 to Claim Up to $10 From a $20.5 Million Privacy Settlement

Refilling a prescription in the CVS app or checking a price on CVS.com is routine for millions of households. A lawsuit claimed those visits also sent users’ data to an advertising company. CVS and that company, Criteo, have agreed to a settlement with a maximum cash payment of $20.5 million, and people who used CVS websites or the CVS app in the United States before July 27, 2026, have until Nov. 16 to claim up to $10.

$5 or $10, one claim per household

There are two payment levels. According to the official settlement website, class members can receive “up to Five U.S. Dollars ($5.00) without documentation” or “up to Ten U.S. Dollars ($10.00) with proof of membership in the Settlement Class.” A claimant picks one or the other, and the site says filing a claim is the only way to receive a cash payment.

The proof for the $10 level does not have to be a medical record. An Open Class Actions guide to the settlement lists browser history, dated screenshots and email receipts for online purchases as examples, as long as they show access before July 27, 2026.

Each household can file only one claim, with a household defined as everyone at the same mailing address, the guide says. That means a family where several people use the CVS app would still submit a single claim.

The amounts are ceilings. The court-approved notice says payments may decrease depending on the number of valid claims. The settlement’s FAQ page says payments go out by PayPal, Venmo, Zelle or check, and that checks expire 180 days after they are issued.

Filing takes a few minutes. People who received a notice can log in with the ID and PIN printed on it, and anyone without a notice can use the open claim form on the settlement website, according to Open Class Actions. A valid mailing address is required even for electronic payment, and if an electronic payment cannot be completed, the administrator may ask for clarification or send a check instead.

Which visits count

The class is defined in the notice as “all living individuals who accessed the CVS Digital Properties in the United States prior to July 27, 2026.” The notice describes those properties as including “www.cvs.com, www.cvshealth.com, and the CVS digital application.” Open Class Actions notes that a store purchase on its own does not establish that a person accessed the digital properties. The guide also notes the class period has no stated start date, so any qualifying visit before July 27, 2026, counts.

The case, Brewer et al. v. CVS Pharmacy, Inc. and Criteo Corp., No. CACE-26-008094, is in the Circuit Court for the 17th Judicial Circuit in Broward County, Florida. According to the Open Class Actions guide, the lawsuit alleges that technology on CVS digital properties sent users’ health or private information, browsing data, identifiers or other personal data to Criteo and other third parties.

Both defendants deny the claims. The notice states that “Defendants deny that they violated any law,” and the court has not ruled on whether the allegations are true.

Data-sharing claims against household-name platforms have produced several settlements this year. One involving Google’s $68 million Assistant case won final approval in October, and Criteo is also a defendant in a separate $32 million settlement with the prescription discount app GoodRx.

Two deadlines in November

The first deadline comes Sunday, Nov. 1. Anyone who wants to opt out of the settlement must submit a request by 11:59 p.m. Eastern on Nov. 1, 2026, and objections must be postmarked by the same date, the notice says. Opting out preserves the right to sue separately; staying in means giving up the claims covered by the settlement, whether or not a person files for a payment. The notice says the release covers the defendants and “certain of its affiliates, employees and representatives,” with the full terms in the settlement agreement.

The claim deadline follows. Claims must be submitted online by 11:59 p.m. Eastern on Nov. 16, 2026, or mailed with a postmark by that date. A roundup of open settlements for the week of Oct. 22 lists the CVS claim among the consumer settlements still open this fall.

The court will hold its final approval hearing at 9:30 a.m. Eastern on Dec. 1, 2026, by Zoom. If the settlement is approved, the FAQ says payments go out 120 days after final approval or after any appeals are finished, which points to spring 2027 at the earliest.

Where the $20.5 million goes

Not all of the money reaches class members. The fund first covers court-approved attorneys’ fees and costs, service awards and administration, with the rest going to claim payments, Open Class Actions reports. Class counsel may request up to 37.5% of the maximum cash payment, which would be about $7.69 million, and service awards of up to $2,500, according to the notice. The court may award less. If the full fee request were granted, about $12.8 million would remain for administration, service awards and claim payments.

The settlement administrator, Simpluris, can be reached at (888) 654-1271 or [email protected]. Claim forms are submitted under penalty of perjury, so only people who actually used the CVS website or app should file.

Other household-name claim windows this fall run later into the year, including Amazon’s returns settlement, due Dec. 1, but the CVS window closes first.

Get stories like this by email. Sign up for The Parent Diaries Letter.

This article was produced with AI assistance and edited for accuracy against the sources linked above.

Image: deathpallie325 – CC BY-SA 4.0/Wikimedia Commons