Teleflora Will Pay Up to $251 to People Who Got Its Promo Texts While on the Do Not Call List, and Claims Are Due Nov. 17

Plenty of people have gotten a text pushing flower deals they never asked for. For some of those who had already put their number on the National Do Not Call Registry, those texts from Teleflora may now be worth money, but only if a claim goes in within the next two weeks.

Teleflora has agreed to a $6 million class action settlement over promotional texts sent to numbers on the registry, and eligible people can collect up to $251 per phone number. Claims are due Nov. 17, according to the court-approved settlement notice.

What the Teleflora lawsuit was about

The case, Carter v. Teleflora LLC, was filed in the Circuit Court for Miami-Dade County, Florida, as Case No. 2026-012979-CA-01. It claims the flower delivery company sent telemarketing texts to people who had never given it their phone numbers and whose numbers were on the Do Not Call Registry, in violation of the federal Telephone Consumer Protection Act, ClassAction.org reported.

The named plaintiff says she received multiple texts even though she never gave Teleflora her number or agreed to be contacted, according to Top Class Actions. Teleflora has not admitted any wrongdoing by settling.

The settlement covers about 23,844 phone numbers, according to the notice. With a class that size, a $6 million fund can produce a payment in the hundreds of dollars even after costs come out.

Who qualifies for a payment

According to the settlement notice, a person is in the class if all of these are true:

• They are in the United States and never gave Teleflora their phone number.
• They received more than one Teleflora promotional text within a 12-month period.
• Their home or cell number had been on the National Do Not Call Registry for at least 30 days before at least two of those texts arrived.
• The texts came between May 9, 2021 and the date the court gave preliminary approval to the deal.

Eligibility is tied to the phone records in the case, so no proof of purchase is needed, Top Class Actions reported. Only one claim is paid per class member for each phone number, and claims are signed under penalty of perjury, so people who do not meet the definition should not file.

How much the settlement pays

The $6 million fund also covers the cost of running the settlement and any attorneys’ fees and expenses the court approves. After those come out, each approved claim can receive up to $251 for every phone number on which the claimant was the regular user or subscriber, the notice says.

That $251 is a ceiling, not a promise. The final amount depends on how many people file and how much is deducted for fees and administration. Payments go out only after the court grants final approval and any appeals are resolved.

Some other settlements open right now pay much less. The site has covered several open claims this fall, including the CVS privacy settlement paying up to $10 and Equifax’s credit score settlement worth up to $280.

Because the payment is figured per phone number, a household where Teleflora texted more than one line could have more than one claim. Each line counts only if the person filing was its regular user or subscriber and that number meets every part of the class definition on its own.

How to file before Nov. 17

People who received a settlement notice can file online at TFSettlement.com using the ID and confirmation code printed on the notice. A paper claim form can also be downloaded from the site and mailed to the settlement administrator. Either way, the deadline is the same.

• Claim deadline: Nov. 17, 2026. Online claims are due by 11:59 p.m. Pacific time; mailed claims must be postmarked by that date.
• Opt-out and objection deadline: Nov. 17, 2026.
• Final approval hearing: Nov. 25, 2026, at 9 a.m. Eastern, held remotely. The date can change, so the settlement website has the latest.

The settlement administrator, the Teleflora TCPA Settlement Administrator in Philadelphia, can be reached at 1-833-662-3434. That is also the number to call for anyone who remembers getting repeated Teleflora texts while on the registry but never received a notice: eligibility depends on whether the number appears in the case’s records, and the administrator can say whether it does.

Keeping marketing texts from coming back

The settlement only covers numbers that were already on the registry, which is a reminder of why registering matters. Signing up is free at donotcall.gov, or by calling 1-888-382-1222 from the phone being registered, according to the Connecticut Department of Consumer Protection.

The registry covers both home and mobile numbers, the Connecticut agency says, so a cell phone that gets marketing texts can be added the same way as a landline.

Protection from legitimate telemarketers starts once a number has been on the list for 31 days, and the registration does not expire. A number stays on the list until the phone service is disconnected or the owner asks to remove it.

For anyone who has kept old Teleflora texts on their phone, the screenshots and dates are worth holding onto while the claim is processed. And for anyone who got a notice in the mail or by email, the simplest step is to file now rather than wait for the Nov. 17 cutoff.

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This article was produced with AI assistance and edited for accuracy against the sources linked above.

Image: Wondewun – CC BY-SA 4.0/Wikimedia Commons